Privacy Policy

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear at the point we request your information.

If you contact us directly, we may receive additional information about you such as:

• Name
• Email address
• Phone number
• The contents of your message
• Attachments you may send
• Any other information you choose to provide

When you register for an account or use our recharge services, we may collect:

• Name
• Mobile number
• Email address
• Address (if required)
• Payment and transaction details
• KYC documents (where legally required)
• Device information
• IP address
• Browser type
• Usage data

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our Platform
• Process recharge and bill payment transactions
• Improve, personalize, and expand our services
• Understand and analyze how users interact with our Platform
• Develop new services and features
• Communicate with you for customer service and support
• Send transaction confirmations and service updates
• Prevent fraud and unauthorized activities
• Comply with legal and regulatory obligations

Sparsh InfoSystem follows a standard procedure of using log files. These files log visitors when they access our website or application.

The information collected may include:

• Internet Protocol (IP) addresses
• Browser type
• Internet Service Provider (ISP)
• Date and time stamp
• Referring/exit pages
• Number of clicks

This information is not linked to personally identifiable information. It is used for analyzing trends, administering the site, tracking users' movement, and gathering demographic information.

Like most websites, Sparsh InfoSystem uses cookies to:

• Store user preferences
• Enhance security
• Improve user experience
• Analyze usage patterns

Users may choose to disable cookies through their browser settings. However, some features of the Platform may not function properly if cookies are disabled.

We do not sell your personal information.

We may share your information with:

• Telecom operators
• Banks and payment gateways
• KYC verification agencies
• Regulatory authorities
• Service providers assisting in transaction processing

Such sharing is strictly for transaction processing, fraud prevention, compliance, and service improvement.

Sparsh InfoSystem's Privacy Policy does not apply to other advertisers or third-party websites linked from our Platform. We advise users to review the respective Privacy Policies of such third parties for more detailed information.

We do not control third-party cookies or external websites.

Depending on applicable laws, users may have the right to:

• Request access to their personal data
• Request correction of inaccurate data
• Request deletion of their personal data
• Restrict or object to processing
• Request data portability

If you make a request, we will respond within a reasonable time in accordance with applicable law.

To exercise your rights, contact:
📧 support@sparshinfosystem.com

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.